This is a behavior pattern I noticed in MV creators. But I'm not here to mention names. When I put in a custom order, I expect it to be delivered. No sorry excuses. Better late than never, however being unresponsive and ignoring my messages to a customer like me, who is waiting for the video to be delivered is unprofessional. This has happened in the past and it is certainly happening today. It's a toxic trend that's hurting both sides. Seriously what is there to benefit by continuing this path?