Being trained for the job is essential. And sometimes, the new employee needs to be trained, right there, on the job. Her old and bad habits need to be corrected on the spot. 'Infinity ATL' needed such training. 'Neil Stroker' assist me in the training session, where we run her through some natural, but necessary situations. Being able to handle 2 at once is very important. Two task, that is.... One can be in front of you while another begins to poke you from the backside. Your job requires you to deal with both. Oral skills are very important as you have to deal with overbearing males all day long. And the most vital training we had to administer was closing out the deal. This may get a little messy, but you must accommodate the other parties for everyone to meet a satisfactory goal.