Manyvids won't help. This is there response:
"Hey jaycepe,
Thank you for contacting MV Support! We've reviewed the content and found that it meets expectations as set out in the request. As the particulars weren't discussed via the site PMs or articulated in the order notes, this isn't something we're able to mediate. I would suggest reaching out to the Star and see if they're willing to make an accommodation. For future orders, please put your requests in the order notes, so we're able to verify the content is in alignment with what's been discussed.
Thank you for your understanding."